MARKET RESEARCHER & COMMUNITY BUILDER

Strategic insights and market research leader with 10+ years of experience leading qualitative and quantitative research, driving business development, and translating consumer understanding into actionable business strategies. Expertise spans research innovation, client partnerships, cross-functional leadership, and commercial growth across healthcare, CPG, technology, and financial services. Recognized industry thought leader, conference speaker, and nonprofit founder with a demonstrated commitment to mentorship, community engagement, and inclusive leadership.

Core competencies include: 

Project Management ∙ Data Analysis ∙ Storytelling ∙ Research Design ∙ Moderating ∙ Data Visualization ∙ Community Building, Management & Engagement ∙ Client Management ∙ Content Marketing ∙ Team Leadership  ∙ Mentoring

PROFESSIONAL EXPERIENCE

OvationMR ∙ SVP of Insights & Strategy ∙ March 2024 – Present

  • Executed quantitative and qualitative research projects for a variety of clients across the advertising, food and beverage, beauty, nonprofit and financial services industries

  • Led end-to-end research initiatives, translating complex data into actionable insights and strategic recommendations that helped clients refine product offerings, optimize customer experiences, and identify growth opportunities

  • Leveraged AI to optimize internal processes which increased delivery efficiency and profitability

  • Influenced revenue growth by identifying new business opportunities, expanding existing accounts, and partnering with sales on strategic pitches and proposals

  • Advanced market research industry thought leadership through conference presentations and training workshop facilitation 

Turn Down For What NYC ∙ Founder & Executive Director∙ March 2022 – Present

  • Directed organizational strategy, operations, and program development, advancing a mission centered on social inclusion, self-determination, and reducing loneliness among adults with Down syndrome

  • Designed and executed inclusive social experiences, overnight camps, community outings, and peer-to-peer engagement opportunities that foster authentic friendships and independence

  • Oversaw program budgets, communications, event logistics, and organizational policies while balancing operational efficiency with a mission-driven approach

  • Championed disability inclusion through public speaking, community education, and collaborative initiatives, including participation in United Nations World Down Syndrome Day 2026 programming

AbleTo ∙ Audience Insights Manager∙ February 2021 – March 2024

  • Independently led marketing research efforts across patient, provider, health plan and employee audiences

  • Reduced research spend by $40k (60% of budget) through implementation of DIY tools for brand tracking, concept testing and message testing

  • Hosted internal webinars and office hours to optimize insight activation and utilization

  • Successfully built cross-functional relationships to assist operations, product, talent acquisition, quality assurance and design teams with custom in house research solutions

InSites Consulting ∙ Research Manager ∙ July 2019 – February 2021

  • Actively engaged audiences in a variety of research methodologies including online communities, mobile ethnographies, in home usage tests and online surveys

  • Managed long and short term online research communities across a variety of markets and populations 

  • Oversaw qualitative research projects from the research design phase, through data analysis to final reporting

  • Supported clients across the tech, CPG, FMCG and healthcare industries including: Samsung, Sony, P&G, Anheuser Busch, MARS Petcare, L’Oréal, Ferrara, Nature’s Way, Avrio Health and GSK

BuzzBack Market Research ∙ Healthcare Research Specialist ∙ April 2017 – June 2019

  • Assisted with new business development, healthcare sales strategy, methodological innovation, and content marketing

  • Conducted internal research studies to develop marketing content including case studies, white papers, infographics, blog posts, webinars, and conference presentations

  • Collaborated with senior management on strategic and tactical planning for the healthcare division

  • Provided support for qualitative and quantitative healthcare research projects for clients including AstraZeneca, Janssen, Horizon Pharma, UCB, Novartis and Therapeutics MD 

BuzzBack Market Research ∙ Junior Research Analyst ∙ May 2015 – April 2017

  • Executed healthcare research project management tasks including proposal writing, questionnaire/discussion guide design, moderation, data processing and tabulation, quality assurance, sampling, fielding, analysis, and reporting

  • Effectively combined qualitative and quantitative data to tell a story and provide actionable insight

  • Collaborated with healthcare team to explore innovative methodologies and develop new products including offerings for patient journey, A&U, physician communication, messaging, ethnography, and mobile research 

  • Utilized German language skills to assist with international research projects

GfK ∙ Research Associate & Intern ∙ June 2014 – December 2014

  • Utilized SPSS and Excel to perform quality assurance checks on syndicated survey data

  • Conducted secondary research and analyzed current research methodologies in order to make strategic recommendations to the management team and explain the story behind research projects

  • Assisted the automotive product management team with the various data collection and processing tasks of an international syndicated purchase funnel study

  • Supported the brand and consumer experience team with the management of quantitative trackers for Verizon, PayPal and Abercrombie & Fitch

EDUCATION

Master of Science in Marketing Research & Analytics

Michigan State University ∙ Broad Graduate School of Management ∙ 2014

Bachelor of Arts in Marketing ∙ International Business Specialization and German Minor

International Business Management in Western Europe Study Abroad ∙ Summer 2011

Michigan State University ∙ Eli Broad College of Business ∙ 2013

AWARDS

The American Academy of Cerebral Palsy & Developmental Medicine 2026 ∙ Duncan Wyeth Award

The Market Research Center at Seton Hall University 2026 ∙ Distinguished Business Partner of the Year

Significant Insights Media 2021 ∙ Global 30 Under 30 List

Quirk’s Marketing Research And Insights Excellence Awards 2019 ∙ MREF Everyday Hero 

Medical Marketing & Media (MM&M) Awards 2018 ∙ Silver Young Marketer

President’s Volunteer Service Award 2016 - 2022

SPEAKING APPEARANCES

Co-Presenter, Insights Association CRC 2026 ∙ Inside the Emotional Journey: Measuring EQ Growth Through Immersive Research​

Co-Presenter, Quirk’s NYC 2026 ∙ Honest enough to complain? Why consumers don’t always tell the whole truth​

Speaker, QRCA 2026 ∙ Maintaining Human Magic In Digital Workshops

Speaker, ESOMAR Congress 2025 ∙ Unlocking Mobile Ethnography with EthOS

Panelist, Spartan Insights Summit 2025 ∙ Spartans in the Wild: Navigating the Future of Insights​

Co-Presenter, TMRE 2024 ∙ Supercharge Company Performance: The Value of AI-Powered Intranet​ ​

Co-Presenter, Quirk’s NYC 2022, TMRE 2022, Succeet 2022 ∙ Employee Mental Health in the Post Pandemic Workplace

Speaker, North Central Insights Association Conference 2019 ∙ Making a Difference with Data 

Speaker, IIeX North America 2018 ∙ How Living With Mental Illness Has Made Me A Better Healthcare Researcher

ORGANIZATIONS SERVED

The Market Research Council 2026 - Present ∙ 2026 Emerging Leader & Programming Committee Member

Market Research Institute International 2026 - Present ∙ MRII Voices Community Moderator

Michigan State University MS in Marketing Research & Analytics 2026 - Present ∙ Advisory Board Member

The Market Research Center at Seton Hall University 2021 - Present ∙ Advisory Board Member

Insights Association Central Atlantic Chapter 2019 - 2023 ∙ Roles Held: President Elect, Vice President, Director of New Professionals, Insight Illumination Conference Co-Chair, & Marketing Committee Co-Chair

Greater NYC Spartans 2016 - Present ∙ Current: Spartans Serve Chair & Big Apple Big Ten Board President Past: Communications Committee Chair

Intellus Worldwide 2018 - 2020 ∙ Young Professionals Committee Chair

New York Cares 2016 - Present ∙ Community Volunteer